PRIVACY POLICY
We are commitment to your privacy
We at Urja Chakr value our customers and respect their privacy. Our customers are at the heart of everything we do, and we strive to ensure your experience with Urja Chakr is one that you will want to repeat and share with your friends.
This Policy (this “Privacy Policy”) describes the personal information we may collect from the user/customer, the purposes for which we collect it, how we use the information and when we may share the information with third parties. This Policy is incorporated into our Terms and Conditions. This Policy also describes the choices a customer can make about how we collect, use and disclose their information. Urja Chakr will not collect, use or disclose anyone’s personal information other than in compliance with this Policy.
By using the https://theurjachakr.com website and/or purchasing the products of Urja Chakr, the user/customer is giving us his consent to the collection, use, and disclosure of their information as set forth in this Policy. As well as you agree to the terms and conditions of Urja Chakr’s Policy. If our Policy changes in the future, we will notify our customers and website users of any such changes by posting an updated Policy on our website.
Following the posting of such changes, a user’s continued use of the https://theurjachakr.com website will constitute your acceptance of these changes and you will be bound by such changes. If you do not continue to use the https://theurjachakr.com website following a change to our Policy but take no other action with respect to your personal information, our use of that information will remain subject to our Policy as it was in effect prior to the change.
Although, the customer is responsible for regularly reviewing this Policy and any changes thereto. We are always available to discuss your questions or concerns regarding this Privacy Policy and our privacy practices.
Please contact us via e-mail: hello@theurjachakr.com
What information does Urja Chakr collect?
We may collect personal information from the customer when the customer save or otherwise provide the customer’s personal information to us, such as by setting up a user account, logging in as a registered user of https://theurjachakr.com, searching for a product, making an order for a product, providing information in the customer’s account, interacting with us by phone, e-mail, or through our websites, mobile optimised websites, mobile applications or otherwise or if you complete an entry form to participate in a survey, contest or promotion. As a result of these actions, you might supply us with personal information.
Personal information means any information that may be used to identify an individual, including, but not limited to, a first and last name, home, billing or other physical address or email address, phone number(s), names of people to whom purchases have been shipped, product interest information and financial information as well as any information associated with the foregoing.
When you visit our website, we may also collect certain information automatically and store it in log files. This information may include without limitation browser information, Internet Service Provider (ISP), operating system, Internet Protocol (IP) addresses or other device identifiers, location and date/time stamp. We may also maintain a record of your product interests.
For what purpose does Urja Chakr collect the information?
Urja Chakr collects information in order to provide the user with personalised service and experience. We might use your personal information to:
(i) organise the customer’s order and to answer questions about the status of the customer’s order;
(ii) deliver to the customer or to the customer’s associates, friends or relatives, products that the customer have ordered;
(iii) stay in contact with the customer and provide the customer with a personalised experience and services;
(iv) communicate with the customer and provide the customer with promotional materials and additional information regarding our products, services, which may also include, contests, surveys, promotions and special offers,
(v) help us learn more about the customer’s shopping preferences;
(vi) conduct marketing and performance research, to assist us in measuring our customer service, benchmarking our performance and to help us improve the customer’s shopping experience and our product offerings. {The customer may always choose not to receive such promotional materials or marketing information.}
(vii) Compare and review the customer’s personal information for errors, omissions and accuracy, and
(viii) Submit reviews, comments, feedback, testimonials, etc., which help us Improve our website, product offerings, help us with market analysis and improving promotional efforts, services and overall customer experience.
When may Urja Chakr share the information with third parties?
If you visit or purchase products from the https://theurjachakr.com website, participate in any contest, survey, promotion or special offer, from the https://theurjachakr.com website, brought to you by or conducted by Urja Chakr. Urja chakr or any Urja Chakr Affiliate, we may share your personal information with trusted partners, which will adopt or follow practices as reserved as those described in this Policy.
Agencies:
We use trusted third-party agencies to perform certain services on our behalf, which includes: data storage/management, payment processing, shipping, web hosting, web analytics, marketing, emailing, mailing, etc. These third party agencies only receive personal information if such information is needed to perform their function(s), and they are not authorised to use any sensitive/personal information for any other purpose(s) other than the purpose(s) set forth by Urja Chakr.
Affiliates:
If you choose to participate in any special event which includes, but not limited to: a promotion, contest, or sweepstakes, conducted by Urja Chakr. Urja Chakr or any Urja Chakr affiliate may provide you with promotional materials and additional information about its products, services, contests, promotions and special offers that may be of interest to you, or collect and use that information subject to and for other purposes contemplated by this Policy. Unless we tell you otherwise in connection with a special event, these affiliates do not use your information for any other purpose other than to manage the event.
Law enforcements:
We reserve the rights to use and disclose any information, including personal information which:
(1) we deem necessary, in our sole discretion, to comply with any applicable law, regulation(s), legal process, or law enforcement request(s);
(2) for investigation, prevention or taking action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any personal or as otherwise required by law;
(3) to other companies and organisations for credit fraud prevention and risk reduction; and
(4) to enforce any agreement we have with the user.
We do not sell or rent your personal information to non-affiliated third parties. The information shared with our trusted service providers is to improve your shopping experience and we may use anonymous information such as cookies, for our internal business analytics and performance.
What are “cookies”?
Cookies are small data files transferred to your computer’s hard-drive by a website. They keep a record of your preferences making your subsequent visits to the site more efficient. Cookies may store a variety of information, including, the number of times that you access a site, registration information and the number of times that you view a particular page or other item on the site. The use of cookies is a common practice adopted by most major sites to better serve their clients. Most browsers are designed to accept cookies, but they can be easily modified to block cookies. A user can see the browser’s help file for details on how to block cookies.
How we use “cookies”?
We may use “cookies” to track your preferences and activities on the https://theurjachakr.com website. Please note If you have consented to the collection, use and/or disclosure of personal information such as cookies, you can also withdraw your consent at any time by communicating with us on our email: hello@theurjachakr.com
Although, by removing your consent you may not be able to use certain features on the https://theurjachakr.com website.
Urja Chakr‘s website may contain links to websites run by third parties. These websites or third parties may collect/store/record your personal information. This Policy does not apply to the practices of such third parties and/or websites and Urja Chakr does not assume any responsibility for any act of such third parties and/or websites. By using this website to access a third party’s website you release Urja Chakr of any responsibility/responsibilities for, the actions, practices and omissions of such third parties and/or third party websites. Please check the privacy policy at each third party website carefully.
What do we use location information for?
We use and store your location and device information including a unique identifier number for the device, to provide you with location based services, search results, and other personalised content. If a user wishes to not share the location data, they can easily disable their device’s location services, for which they can refer to the device manufacturer or the device manual.
How can a user request to access/update/delete their data?
If any information collected by Urja Chakr about the user has changed or the user would like to access, update, or delete such information. The user may email us at hello@theurjachakr.com to request the access to, update, deletion of their data. It might take up to 7 days for processing the same.
